{"xsrfToken":"dd5222489fcf0e2ef03d94708d8c3a7b3ebfa70a_lout","branding":{"id":"1","key":"ser","name":"Service","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9df61c33-9850-4505-a77a-55ce2b8fedf8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZjc5ODY1OC0yYjkyLTQ1M2UtODY5Ny01YmJhOWVlYTY5YzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlkZjYxYzMzLTk4NTAtNDUwNS1hNzdhLTU1Y2UyYjhmZWRmOCI6WyJyZWFkIl19LCJleHAiOjE3MzMzNTY5MzYsIm5iZiI6MTczMzM1NjMzNn0.I1edRywvNi8liHcgxRVJxQ1zeAHe3KKDX7nyR2lc2RQ&client=ff798658-2b92-453e-8697-5bba9eea69c6&mode=fit","logoId":"9df61c33-9850-4505-a77a-55ce2b8fedf8","isLogoAvailable":true,"helpCenterTitle":"Willkommen im Kundenservice Portal der RS Reisebmobile GmbH","sharedPortalName":"Hilfe","userInitialAnnouncementHeader":"!!! Wir erweitern unsere Werkstatt für Sie !!!","userInitialAnnouncementMessageWiki":"<p>Aufgrund von Erweiterung unserer Werkstatt steht diese vorrübergehend nur eingeschränkt zur Verfügung.</p>","translations":{"de-DE":{"helpCenterTitle":"Willkommen im Kundenservice Portal der RS Reisebmobile GmbH","sharedPortalName":"Hilfe","announcementHeader":"!!! Wir erweitern unsere Werkstatt für Sie !!!","announcementMessage":"Aufgrund von Erweiterung unserer Werkstatt steht diese vorrübergehend nur eingeschränkt zur Verfügung.","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#fbbe32","helpCenterTitleColor":"#000000","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"ser","projectId":10000,"serviceDeskId":1,"name":"Service","description":"<p>Hier haben Sie die Möglichkeit einen Vorgang zu eröffnen, dies ermöglicht eine unkomplizierte und schnelle Bearbeitung ihres Anliegens.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"22","name":"Ankauf","descriptionHtml":"","callToAction":"Ankauf","introHtml":"<p>Sie möchten ihr Wohnmobil Verkaufen? Dann nutzen Sie bitte diese Anfrage</p>","icon":10536,"iconUrl":"https://rs-reisemobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"15","name":"Ersatzteile","descriptionHtml":"","callToAction":"Ersatzteile","introHtml":"<p>Sie benötigen ein Ersatzteil? Dann nutzen Sie bitte diese Anfrage um ein Eratzteil an zu fragen.</p>","icon":10469,"iconUrl":"https://rs-reisemobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[1],"key":""},{"id":"21","name":"Garantie","descriptionHtml":"","callToAction":"Garantie","introHtml":"<p>Nutzen Sie dieses Formular um ein Problem innerhalb der Garantie zu melden.</p>","icon":10490,"iconUrl":"https://rs-reisemobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10490","groups":[1],"key":""},{"id":"19","name":"Verkauf","descriptionHtml":"","callToAction":"Verkauf","introHtml":"<p>Sie sind auf der Suche nach einem neuen Wohnmobil, dann können Sie uns hier eine Anfrage zukommen lassen.</p>","icon":10493,"iconUrl":"https://rs-reisemobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10493","groups":[1],"key":""},{"id":"18","name":"Werkstatt","descriptionHtml":"","callToAction":"Werkstatt","introHtml":"<p>Nutzen Sie diesen Vorgang für die Anfrage von Reparaturen oder Kostenvoranschlägen.</p>","icon":10472,"iconUrl":"https://rs-reisemobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://rs-reisemobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Allgemein"}],"orderMapping":{"1":[21,19,22,15,18]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZjc5ODY1OC0yYjkyLTQ1M2UtODY5Ny01YmJhOWVlYTY5YzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzMzNTc1MzYsIm5iZiI6MTczMzM1NjMzNn0.09wgU2TRtErMIRUgMbGPxrIV6JaedSdk3HQn_fq9fs0","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"ff798658-2b92-453e-8697-5bba9eea69c6","tokenDurationInMins":20}},"reqCreate":{"id":19,"projectId":10000,"form":{"name":"Verkauf","descriptionHtml":"","callToAction":"Verkauf","intro":"<p>Sie sind auf der Suche nach einem neuen Wohnmobil, dann können Sie uns hier eine Anfrage zukommen lassen.</p>","instructions":"","icon":10493,"iconUrl":"https://rs-reisemobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10493","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10040","fieldConfigId":"10139","label":"Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10041","fieldConfigId":"10140","label":"Mobilfunkrufnummer","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Grund für die Anfrage","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10066","fieldConfigId":"10166","label":"Fahrzeugtyp","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10041","label":"Neufahrzeug","selected":false,"children":[]},{"value":"10042","label":"Gebrauchtfahrzeug","selected":false,"children":[]}]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10067","fieldConfigId":"10167","label":"Rückrufwunsch","description":"Rückrufwunsch? Gewünschte Uhrzeit","descriptionHtml":"<p>Rückrufwunsch? Gewünschte Uhrzeit</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10043","label":"09-12","selected":false,"children":[]},{"value":"10044","label":"12-15","selected":false,"children":[]},{"value":"10045","label":"15-18","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Ihre Nachricht","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/19","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/19","calendarParams":{"firstDay":1,"date":"2024-12-05T00:52:16+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZjc5ODY1OC0yYjkyLTQ1M2UtODY5Ny01YmJhOWVlYTY5YzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzMzNTc1MzYsIm5iZiI6MTczMzM1NjMzNn0.09wgU2TRtErMIRUgMbGPxrIV6JaedSdk3HQn_fq9fs0","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"ff798658-2b92-453e-8697-5bba9eea69c6","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}